Privacy Policy

Effective Date: 19.02.2025

This Privacy Policy explains how LK Coaching ("we," "us," or "our") collects, uses, and protects your personal data when you use our website https://en.lkcoaching.lv ("Website"). By using our Website and purchasing our services, you agree to the terms of this policy.

1. Information We Collect

We may collect and process the following types of personal data:

Personal Information: Your name, email address, phone number, and payment details when you register for courses or contact us.
Usage Data: Information about your activities on our Website, such as IP address, browser type, visited pages, and time spent on the site.
Cookies and Tracking Technologies: We use cookies to enhance user experience, analyze traffic, and understand user preferences.

2. How We Use Your Information

We may use your information for the following purposes:

Order Processing: To manage course registrations, process payments, and communicate with you regarding purchases.
Customer Support: To respond to inquiries, resolve issues, and provide information about our services.
Website Improvement: To analyze user behavior and enhance website functionality, user experience, and security.
Marketing Communications: With your consent, we may send promotional materials and service updates. You can unsubscribe at any time.

3. Legal Basis for Processing Personal Data

We process your data based on the following legal grounds:

Contractual Obligation: To fulfill our obligations when you register for a course or request services.
Legitimate Interests: To maintain and improve our services, prevent fraud, and respond to customer inquiries.
Consent: For marketing communications, if you have given consent.

4. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and protect our rights. Payment information is not stored on our servers and is handled securely by third-party service providers.

5. Data Sharing

We do not sell or rent your personal data. We may share your information with:

Service Providers: Third-party companies that assist with payment processing, analytics, and website maintenance. These companies adhere to confidentiality agreements and cannot use your data for other purposes.
Legal Authorities: If required to comply with legal obligations, prevent fraud, or protect our rights.

6. International Data Transfers

Our servers may be located outside the EU, meaning your data may be transferred and processed in countries outside the EU. We ensure that all international data transfers are safeguarded according to GDPR requirements.

7. Security Measures

We implement technical and organizational measures to protect your data from unauthorized access, disclosure, or alteration. However, no internet transmission is entirely secure, so please be aware of potential risks.

8. Your Rights

Under GDPR, you have the following rights:

Right to Access: Request a copy of your personal data.
Right to Rectification: Correct inaccurate or incomplete data.
Right to Erasure: Request the deletion of your data, subject to legal limitations.
Right to Restriction: Restrict the processing of your data under specific circumstances.
Right to Data Portability: Obtain your data in a structured, machine-readable format.
Right to Object: Object to certain types of data processing, such as direct marketing.
To exercise your rights, please contact us using the details below.

9. Cookies Policy

Our Website uses cookies to enhance your experience. You can manage your cookie preferences or disable them through your browser settings, although some website functions may be affected.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and significant updates will be communicated via email or website notice. Continued use of the Website after changes are posted constitutes acceptance of the revised policy.

11. Contact Information

If you have any questions or requests regarding this Privacy Policy or your GDPR rights, please contact us:

Email: info@lkcoaching.lv

Address: Kalnciema iela 95a-3, Rīga, LV-1046